Web Development Refund Policy
Web Development has a 100% Satisfaction Guarantee. A Project Manager will be assigned to all of our customers to assure quality of work.
We offer a 30 day Money Back Guarantee. If within 30 days after signup for our services you decide that our services do not live up to your expectations, we will refund you all fees, excluding third-party account setup fees and the domain registration service fees.
Equipment and Labor Refund Policy
Hardware, equipment, phone systems, camera systems, and any other special order merchandise may be exchanged or returned for refund with your original packing slip subject to the conditions listed below, and are subject to a 25% restocking charge. Return must be made within 20 days of down payment. Network Designs reserves the right to decline any return or exchange where the product is not in “like-new” condition. “Like-new” means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number, call Customer Service at 1-530-223-3479, M-F 9am – 5pm. Shipping charges incurred in connection with the exchange or return of new merchandise is non-refundable. There are no refunds on installation and labor services.